Conflict in an organization is inevitable and often arises from problems in communication. Ignoring conflicts can result in strained relationships, poor morale and employee turnover. The success of a ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. In times of uncertainty and change, building a culture of ...

As interest in professionalizing conflict resolution gradually increased in the period after World War II, behavioral science professionals began to analyze and categorize ways that individuals ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...