AI Agents, also known as Agentic AI, seem to be the next major development in generative AI (Gen AI). Many of the players in unified communications, contact center and, more broadly, the foundation ...
The AI agents of the Salesforce CRM should act autonomously, for example to place orders. The Agentforce Testing Center provides a sandbox for tests. Since the end of October, AI agents can be used ...
Salesforce aims to address critical challenges in AI deployment, including ensuring reliable performance and reducing operational risks. With Agentforce, the company is leveraging synthetic ...
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