The usage of Natural Language Processing (NLP) technology powered by Artificial Intelligence in processing of customer feedback has helped in making critical decisions for business growth in the ...

Cross-cultural sentiment analysis in restaurant reviews presents unique challenges due to linguistic and cultural differences across regions. The purpose of this study is to develop a culturally ...

Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...