クラウド Watch

ワークスモバイル、ServiceNowやLINEと連携させた問い合わせ対応 ...

ワークスモバイルジャパン株式会社（以下、ワークスモバイル）は10日、ServiceNow Japan合同会社（以下、ServiceNow）、LINE株式会社と共同で、自社のビジネスチャット「LINE WORKS」と、ServiceNowの顧客サービス管理アプリケーション「ServiceNow Customer Service Management ...
PR TIMES

JBS、花王の社内向け IT サービスデスクに対し ServiceNow の Customer ...

日本ビジネスシステムズ株式会社（本社：東京都港区 代表取締役社長：牧田幸弘 以下、JBS）は、花王株式会社（本社：東京都中央区 代表取締役 社長執行役員 澤田道隆 以下、花王）の社内向け IT サービスデスクに対し、ServiceNow の Customer Service Management を ...
Business Wire

ServiceNow and Genesys announce strategic partnership to elevate customer and employee ...

“Many companies prioritize customer engagement yet overlook the crucial aspect of fulfilling a customer’s request efficiently. This has led to a reliance on disparate systems to solve customer issues, ...
Business Wire

ServiceNow Named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...
SiliconANGLE

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
Nasdaq

ServiceNow Named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI ...
Nasdaq

ServiceNow Named a Leader in Customer Service Solutions by Independent Research Firm

ServiceNow Customer Service Management (CSM) recognized for uniquely focusing on “resolution-centric customer service” with a vision to “continually improve CX and costs.” According to the report, ...