A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...
A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.
He was born in Roodepoort but never imagined that one day he would be mining gold in Roodepoort, now the site of Qala ...
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